Customer Experience

 The New York Pedicab Alliance (NYPA) is committed to ensuring every passenger has a safe, fair, and enjoyable experience exploring our city. Whether you had an amazing tour with one of our professional drivers or experienced an issue you’d like to report, we want to hear from you. Please fill out the form below. While the NYPA is an advocacy group and not a government enforcement agency, we actively review all feedback to uphold our Code of Ethics and improve the pedicab industry."